From searching through products on our viewer-friendly website,
to receiving the product in a timely manner, USB Promos aims for customer
satisfaction.
We believe that the process should be as simple as possible
from the start. Therefore, once a client has decided on a product they would
like customized they can present the idea to our sales team through e-mail, our online chat system or by phone.
The sales team will help gather the details of the order including what type of
material the drive will be made with: 2D rubber PVC, 3D rubber PVC, ABS plastic, metal, epoxy dome, etc. Together, they will
also decide if any accessories are needed for the drive like the
more popular ball and chain, keychains and PVC tags.
The order is then given to our graphic design team who furthers
the process by designing a digital mock up of the drive. The design team will
respond in less than 24-hours with the initial 3D design. We also have the
ability to create a 3D printed prototype which can then be sent to the client
by the next business day. After the client has seen and approved the final
prototype, the design is sent to production.
Production begins with creating a custom mold for the product
and then producing the order. There is a minimum requirement of 100 USB drives
per order. The products are then shipped to the client within 3 ½ weeks.
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